Join Qwilt's amazing support team
Manage and support our top ISP & CP customers' accounts worldwide
Perform an in-depth investigation and analysis of the most complex technical problems in a proactive manner
Manage and prioritize your ongoing tasks, alerts and requests from customers, while maintaining clear communication internally and externally
Learn new technologies, write knowledge articles, and train the team members
Manage escalations both internally and externally
Act as a Subject Matter Expert of one of Qwilts' product lines / features
Focus on customer satisfaction and exceed customer expectations
Provide an on-call support
Please apply as a referral from Shahar R at: https://www.qwilt.com/company/careers/co/custom...
Company Industry: Internet
Workplace policy: Hybrid
Seniority Level: Mid-level
Company size: 51-250 Employees
Job created Jul 25, 2022
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